Tickets can be purchased online, over the phone and in person:
Online Ticket Portal: www.seagulls.talent-sport.co.uk
Albion Ticketline: 0844 327 1901
The main Albion Ticket Office is located within the merchandise store at the American Express Community Stadium.
Brighton & Hove Albion Football Club
American Express Community Stadium
Village Way
Brighton
BN1 9BL
Tickets for home games only are available from the City Centre Store (subject to availability).
Brighton & Hove Albion Football Club
The City Centre Store
128 Queens Road
Brighton
BN1 3WB
The Ticket Office opening times are:
Amex Ticket Office
Monday to Friday 09:00 - 17:00
Saturday (non Matchday) 09:00 - 15:00
Saturday (Matchday) 09:00 - 15:00 And post match
City Centre Ticket Office
Monday to Friday 09:30 - 17:30
Saturday 09:00 - 15:00
Ticketline
Monday to Friday 09:30 - 17:00
Saturday (non Matchday) 09:30 - 15:00
Saturday (Matchday) 09:00 - 13:00
Please note that under no circumstances are tickets available to home or away fans on the day of the game.
For all purposes other than the purchase of tickets please contact the Customer Service team.
Customer Service Line: 0845 873 0251
Email: customer.service@bhafc.co.uk
The Customer Service Team
Brighton & Hove Albion Football Club
American Express Community Stadium
Village Way
Brighton
BN1 9BL
FAQs
How can I purchase a ticket?
You must first be registered on our database (new fans can register through th online ticket portal). Tickets can be purchased online, over the phone or in person (see above)
What concession tickets are available?
There are a range of concessionary tickets available throughout the Amex:
North Stand Over 65s, Under 18s, Under 10s
East Stand Over 65s, Under 18s, Under 10s
Family Stand Over 65s, Under 16s, Under 10s
West Stand Upper Over 65s, Under 18s, Under 10s
West Stand Lower - Wings Over 65s, Under 16s, Under 10s
There are no concessionary tickets available in the West Stand Lower - centre.
Ambulant disabled and wheelchair users are offered a companion ticket when needed. Not all of these are available online so please contact the ticket office.
Please note, away matches often have different concession tickets available. Please see the individual pages for away games in the Coming Up section to see what is on offer.
What do you class as 'Disabled'?
Our disability policy is based on the levels of 'Disability Living Allowance' (DLA) that the supporter receives as set out by the Government. If you are in receipt of 'Middle Rate' or 'Highest Rate' you are entitled to a free ticket for a companion to assist you.
Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office.
For details of 'Disability Living Allowance' please visit: http://www.direct.gov.uk/en/DisabledPeople/FinancialSupport/DisabilityLivingAllowance/DG_10011816
If you have a specific query regarding access at the Amex please contact our disability liaison officer Sally Townsend: sally.townsend@bhafc.co.uk
How can I obtain a refund?
Matchday tickets (home & away games) can be refunded at the discretion of the club up to three days before kick-off. Season ticket holders are not eligible for a refund on individual matches. Season tickets are non-refundable. Any season ticket refunds that are issued are done so entirely at the discretion of the club and will only be considered in exceptional circumstances.
I have been sent a plastic card. Where is my ticket?
The majority of home fans will gain access to the Amex via a 'Smartcard' which will store all of your ticketing information. In some circumstances a paper ticket will be issued. Season ticket holders are all issued with a 'season ticket card'. In order to gain access to the ground you will need to bring your smartcard, season ticket card or paper ticket as applicable.
I've lost my smartcard/season ticket card/ticket. How can I still get in to watch the match?
Contact the ticket office in advance or at the Amex and a replacement paper ticket can be purchased at the non-refundable price of £3.00. Replacement smartcard/season ticket cards can be purchased at the non-refundable price of £10.00.
How can I purchase a ticket for an away game?
Away tickets will be available to all registered fans that meet the required number of 'Loyalty Points'. Away tickets are available online, over the phone and from the ticket office at the Amex. Away tickets are not available from the Seagulls Store in Queens Road.
Are there any booking charges?
All online and phone bookings are subject to a £2 booking fee.
Why do I have to give a name for every ticket I purchase?
Fans can only purchase x1 ticket per account holder. Tickets need to be purchased under the correct 'Fan Number' in order to receive the relevant loyalty points.
I want to purchase multiple tickets online. How do I do this?
In order to purchase a ticket for another fan they must give you permission to do so. The easiest way to do this is via 'Friends & Family' within the online ticket store. It is the responsibility of the fan having the ticket purchased for them to add the fan making the purchase on to their 'Friends & Family' list.
Click here to download the Club Charter.
